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Q. Do you ship your cupcakes?
A. Due to the fragility of our cupcakes, we currently do not provide, nor do we use a shipping service. We will, however, deliver your cupcakes by van as our vans have specially designed storage systems in place to prevent the cupcakes from shifting during transportation. If the destination is outside of the Toronto area, we may provide delivery service at an additional cost.
Q. How long do the cupcakes last?
A. We understand that the cupcakes are not always consumed the day they are received. As such, we’ve used specific ingredients that will allow the cupcakes to stay fresh in room temperature for up to 2 days upon delivery.
Q. I like the Chinese take-out container that holds the cupcake in your website, how much does it cost?
A. The Chinese take-out containers come in 3 sizes. Please refer to the Gallery section of our website and click on the desired cupcake to see associated costs for the containers. We will individually package the cupcakes and attach a personalized message card for your guests.
Q. Do you make Kosher cupcakes?
A. Unfortunately, we are not under supervision to create Kosher cupcakes at this time.
Q. Do you make cakes and decorated cookies?
A. We do not offer petit fours, cookies and cakes currently…sorry!
Q. Where are you located?
A. Eini & Co. is a catering company and we deliver all of our cupcakes to our customers. Unfortunately, we do not have a storefront at this time or else we’d love to invite you to come visit us!
Q. Do you offer consultations and tastings?
A. Our ordering process is rather streamlined compared to wedding cakes in that with wedding cakes, it is important to sit down with a cake designer to discuss your vision. Given that all of our cupcake collections are showcased on our website, all we need to know is your colour scheme and flavours. As such, our consultations are made simple and conducted over the telephone and via email. If you would like to see and taste the cupcakes before proceeding with your order, we will be happy to prepare a tasting basket for you (subject to a $30 tasting fee). Simply send us an email or give us a call and we can arrange for a pick-up at our downtown office. If you prefer the cupcakes to be delivered to you, it will be subject to a delivery charge.
Q. May I intern for you? Do you have any job openings?
A. If you are interested in employment opportunities at Eini & Co., please email us your resume as well as digital images of your previous work. For interns, we require a minimum commitment of six weeks (at least two full days per week).
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